Changing the Conversation

Changing the Conversation

The 17 Principles of Conflict Resolution

Book - 2015
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The seventeen key principles for transforming conflict--in a beautiful package from the creator of The 48 Laws of Power

From Joost Elffers, the packaging genius behind the huge New York Times bestsellers The 48 Laws of Power , The 33 Strategies of War , and The Art of Seduction , comes this invaluable manual that teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, two-color format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting solutions for conflicts. Sure to claim its place next to Getting to Yes , this guide will be a go-to resource for resolving conflicts.
Publisher: New York, New York : Penguin Books, 2015
Copyright Date: ©2014
ISBN: 9780143126867
0143126865
Characteristics: xvii, 247 pages ; 24 cm

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darcyhudjik
Sep 21, 2016

This is a very good, often counterintuitive guide for how to diffuse unproductive conflict and communicate effectively when the conversation is going less than ideally. I could see people using this book as a PowerPoint presentation due to how it is set up.

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